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Legal and data protection

Last updated October 2, 2026

Policies

  • Privacy Policy: What we collect, why, how long we keep it, and your rights over it under GDPR.
  • Terms & Conditions: The agreement between your agency and Getting Docs for using the service.
  • Security and subprocessors: How data is protected and screened, the subprocessors that handle it, and the data processing agreements in place with them.

Candidates’ personal data

Getting Docs collects compliance documents (identity documents, certificates, checks and references) from candidates on behalf of the agencies that use it. Those documents are personal data, and the agency decides what is collected and why. In summary:

  • Candidates are never asked to create an account, log into a portal or set a password with us. They reply to a message from the agency.
  • Documents are filed into the agency’s own systems: their applicant tracking system or their Google Drive.
  • Every file is screened before it is used, and a file that fails screening is never filed anywhere. See Security.
  • Each subprocessor that handles personal data on our behalf has a data processing agreement in place. The full list, with what each one handles, is on the Security page.
  • Data can be deleted at any time from Settings, under “Danger Zone”: documents, candidates, or the whole account. It leaves our live systems immediately, and any copy in backups is removed within 1 month.

Your rights under GDPR

You have the right to:

  • Access and download your personal data
  • Update or correct your account information
  • Request deletion of specific data, or of your whole account
  • Unsubscribe from email notifications at any time
  • Lodge a complaint with a data protection authority

How to exercise each of these is set out in the Privacy Policy.

Contact

  • Data protection and legal questions: [email protected]
  • Anything else: Contact form
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