Aviation staffing

Get pilots, mechanics and crew cleared to work, with every document on file

GettingDocs is aviation staffing onboarding software that gets pilots, A&P mechanics, flight attendants and ramp agents cleared to work before the start slips. Amy asks each candidate for what they still owe over WhatsApp or email, from the FAA certificate and medical to logbook pages and badge paperwork, checks every file as it arrives and files it on their record in your ATS, so the operator or airport receives a complete file.

A pilot in a hi-vis vest and headset sits in the open cockpit of a light aircraft on the ramp
Inbox
Two documents before your start date
Amy[email protected]Your domain08:02
Hi Daniel, before your start date could you reply with a photo of your FAA medical certificate and your logbook summary?
Thanks, Amy · Crosswind Aviation Staffing
No portal or loginPilots and mechanics reply to a message. Nothing to download.
WhatsApp and emailSent from your agency, on the channel they read.
Checked on arrivalWrong or unreadable files are asked for again.
Filed to your ATSStraight onto the candidate's record.
The problem

An AOG call needs two A&P mechanics on the ramp tomorrow. One file is still missing a certificate and a badge application.

An MRO client has an aircraft on the ground and wants two A&P mechanics on the ramp at 6 am. Both contractors say yes within the hour. The client wants each certificate, training record and badge application first. Here is the same afternoon, twice.

  1. Monday, 2 pm

    The AOG call comes in. Two mechanics accept, and a recruiter emails each of them the document list.

  2. Monday, 4 pm

    The first mechanic replies with everything from his truck. The second says he will sort it tonight.

  3. Monday evening

    His A&P certificate goes to a recruiter’s cell phone, photographed with the ratings cut off. Nobody forwards it.

  4. Monday night

    The badge application sits half finished in an email he opened on his phone and meant to come back to.

  5. Tuesday, 6 am

    The client will not put him on the job without the paperwork. One mechanic works the aircraft alone.

The aircraft stays on the ground another shift. The client paid for half a crew and remembers which agency sent it.

A man in a cap looks up at the rear engines of a parked jet
The real delayAn aircraft on the ground cannot wait for a certificate photo to be forwarded from someone’s phone. The clock starts at the call.
How it works

Three steps, and nobody chases anybody

When a captain, A&P mechanic, flight attendant or ramp agent is placed, Amy messages them on WhatsApp or by email from your own domain, wherever they are between trips. She lists only what their file is missing. No portal, no login, no app.

Every file is filed the moment it arrives, then Amy opens it. A certificate photographed with the ratings cut off, or a medical too blurry to read, goes back with a clear reason. Files she is unsure about go to a one-click review queue, and she keeps reminding on your schedule until everything is in.

Documents are attached to the candidate’s record in Zoho Recruit, Recruit CRM or Crelate, with Greenhouse coming soon, and to Google Drive if you want a copy there. Anything already on the record is not asked for again, and your team sees who is ready to start and who is stuck.

AmyCrosswind Aviation Staffing · WhatsApp
Hi Daniel, congratulations on the new contract! Before your start date I need a few things from you:
  • FAA pilot certificate
  • FAA medical certificate
  • Logbook pages
  • SIDA badge application
  • Form I-9 documents
A photo or PDF sent right here is perfect.

No portal, no login. Only what is still missing is ever asked for.

Document checklist

The aviation staffing compliance checklist Amy collects

Operators and airports set their own requirements, but most aviation files are built from the same four groups. Choose a placement type to see a typical packet, and Amy asks each pilot, mechanic or crew member for exactly those documents.

A pilot holds a tablet beside the instrument panel of a light aircraft

Pilot onboarding: certificates and records7 of 7 documents

  • FAA pilot certificate (commercial or ATP)
  • Type ratings (shown on the pilot certificate)
  • FAA medical certificate (first or second class)
  • Pilot logbook pages or flight time summary
  • Recent training records and checkride results
  • FCC restricted radiotelephone operator permit (where the operator requires it)
  • Passport (for international flying)
Two maintenance technicians work on an aircraft’s main landing gear wheel on the ramp

A&P mechanic staffing documents5 of 5 documents

  • FAA mechanic certificate with airframe and powerplant (A&P) ratings
  • Inspection authorization (IA) (where relevant)
  • Manufacturer or type training certificates
  • Tool list or tool box inventory (where the client asks)
  • Human factors or company training certificates
A finger pressed to a fingerprint reader on a secure door

Airport badge and security screening5 of 5 documents

  • Airport ID / SIDA badge application paperwork (as the airport’s badging office issues it)
  • Fingerprint-based criminal history records check (CHRC) (appointment confirmation or results letter from the airport or employer)
  • 10-year employment history
  • DOT/FAA drug and alcohol testing consent and pre-employment result
  • Previous employer safety records request consent
Red Remove Before Flight streamers hanging from a parked aircraft

Onboarding and safety training7 of 7 documents

  • Form I-9 and identity documents
  • Form W-4
  • Direct deposit form
  • Crew safety training certificates
  • Ramp safety and FOD awareness training certificates
  • Hazmat awareness training certificate (cargo roles)
  • Uniform and badge agreement

Form I-9, W-4, government-issued photo ID and drug test consent come built in. FAA certificates, medicals, logbook pages and badge paperwork are set up once as your own document types, named the way your operators and airports name them, and Amy learns the names pilots and mechanics give their files.

Built for how you staff

From contract pilots to aircraft maintenance staffing, every placement gets its own list

A charter captain and a ramp agent owe very different files. Chase rules in your ATS decide who is chased and for what, so each placement type is asked only for its own documents.

Integrations

Documents land in the ATS you already use

FAQ

Aviation staffing questions

What goes on an aviation staffing onboarding checklist?

Pilots usually owe their FAA certificates, medical, logbook pages and training records; mechanics owe the A&P certificate and training certificates. Anyone working airside adds badge paperwork and employment history, and most placements add drug test paperwork, the Form I-9, W-4 and safety training. Operators and airports add their own items.

What documents does an aircraft mechanic need?

Typically the FAA mechanic certificate with airframe and powerplant ratings, an inspection authorization where the work calls for one, manufacturer or type training certificates, human factors or company training, and a tool list if the client asks. For airside work, add the airport badge paperwork and DOT/FAA drug and alcohol testing records.

How can we onboard contract pilots faster?

Most of the wait is the pilot finding time to send things between trips. Asking for every missing item in one message, then reminding on a schedule until the file is complete, removes most of it. GettingDocs starts the moment the placement shows in your ATS.

Does GettingDocs verify FAA certificates or run background checks?

No. GettingDocs collects what the candidate provides and checks it is the right document and readable. The FAA Airmen Inquiry lookup stays with you or the operator, and the operator runs its own Pilot Records Database requests. GettingDocs does not run CHRC fingerprinting, TSA Security Threat Assessments or drug tests. It collects the signed consents, appointment confirmations and results letters.

What are the airport badge (SIDA) requirements for staffing agencies?

Each airport’s badging office sets its own process, usually an application, fingerprinting, a security threat assessment and training, all run by the airport or employer. GettingDocs gets the candidate’s part in quickly: the completed application, employment history and any appointment confirmation or results letter.

How do we chase FAA medical certificate renewals?

GettingDocs does not track expiry dates itself. Chase rules read your ATS, so if a candidate field or status in Zoho Recruit, Recruit CRM or Crelate shows a pilot’s medical is due for renewal, a rule asks that pilot for the new certificate and files it on their record when it arrives.

Get pilots, mechanics and crew cleared before the start date

See Amy collect an onboarding file from one of your own pilots or mechanics on a 15 minute call.

A captain and a first officer in white shirts work together in an airliner cockpit

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